FAQ

FaithlyBible - Frequently Asked Questions (FAQ)

Last Updated: March 30, 2025

Welcome to the FaithlyBible FAQ section! Here you will find answers to common questions about our platform, policies, and support. If you have additional questions, feel free to reach out to us at [email protected] or visit our help desk at support.valyrianstudios.com.

General Questions

Q: What is FaithlyBible? A: FaithlyBible is a Bible chat app that provides a safe, faith-centered community where believers can connect, share, and grow spiritually.

Q: Is FaithlyBible free to use? A: Yes, FaithlyBible is free to download and use. However, certain premium features may require in-app purchases.

Q: Who can use FaithlyBible? A: FaithlyBible is intended for users aged 13 and older. Users under 18 are encouraged to use the app under parental supervision.

Account Management

Q: How do I create an account? A: Simply download the FaithlyBible app, open it, and follow the on-screen instructions to create a new account.

Q: I forgot my password. How can I reset it? A: You can reset your password by clicking the “Forgot Password?” link on the login page and following the instructions provided.

Q: Can I delete my account? A: Yes, you can delete your account by contacting our support team at [email protected].

Privacy and Safety

Q: How does FaithlyBible protect my privacy? A: We take your privacy seriously. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

Q: What should I do if I encounter harmful or inappropriate content? A: Use the reporting feature within the app or contact us at [email protected] to report harmful or inappropriate content.

Enforcement and Appeals

Q: What happens if I violate the Community Guidelines? A: Violations may result in warnings, temporary suspensions, or permanent bans depending on the severity of the offense. Please review our Community Guidelines for more details.

Q: Can I appeal an enforcement action taken against my account? A: Yes, you can appeal by accessing the Appeals feature in the Settings page of the app. If your appeal is denied, you can email [email protected] for reconsideration.

Contacting Support

Q: How can I contact support? A: You can reach our support team by emailing [email protected] or visiting our help desk at support.valyrianstudios.com.

Q: How long does it take for support to respond? A: Due to demand, it may take up to 5 business days to receive a response. Business days do not include weekends or holidays.

DMCA and Copyright

Q: How do I file a DMCA notice? A: Please refer to our DMCA Notification Guidelines for detailed instructions on how to submit a notice to [email protected].

Q: Can I appeal a DMCA takedown? A: Yes, you can submit a counter-notification to [email protected].

Law Enforcement

Q: Does FaithlyBible cooperate with law enforcement? A: Yes, but only when presented with valid legal process as outlined in our Law Enforcement Policy.

More Help

If your question was not answered here, please reach out to us at [email protected]. We’re here to help! 🙏